Refund Policy

1. Returns

If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. To initiate a return, please contact our support team with your order number and reason for return. We will provide instructions for shipping the item back to us.

2. Refunds

Once we receive and inspect your returned item, we will notify you by email about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

3. Non-Returnable & Non-Refundable Items

Certain items are not eligible for return or refund, including perishable goods, custom or personalized products, and gift cards. Sale items and digital downloads are also non-refundable unless they are defective or damaged upon arrival.

4. Exchanges

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange for an exchange or replacement at no additional cost to you. Please provide photos of the damage or issue to help us process your request quickly.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect. Original shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

6. Contact Us

If you have any questions about our Refund Policy or need assistance with a return or exchange, please contact us through our website or at our support email. We are here to help!