Terms of Service

1. Eligibility & Account

You must be at least 18 years old or have the involvement of a parent or guardian to use our services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

2. Orders, Payment & Pricing

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices, product descriptions, and availability are subject to change without notice. Payment must be made in full before products are shipped. We accept various payment methods, which are listed at checkout. If your payment is declined, your order will not be processed.

3. Shipping & Delivery

We strive to deliver your order as quickly as possible. Delivery times may vary depending on your location and product availability. We are not responsible for delays caused by external factors such as courier delays, customs, or weather. You will receive a tracking number once your order has shipped.

4. Returns & Refunds

If you are not satisfied with your purchase, you may be eligible to return the product in accordance with our Refund Policy. Please review the policy for details on eligibility, process, and timelines.

5. User Content & Conduct

You are responsible for any content you post, upload, or otherwise make available on our platform. Do not post unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable content. We reserve the right to remove any content that violates these Terms or is deemed inappropriate at our discretion.

6. Intellectual Property

All content on this site, including text, images, graphics, logos, and software, is the property of Ukhamba or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Ukhamba and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services.

8. Changes to Terms

We may update these Terms from time to time. We will notify users of any significant changes by posting the new Terms on our website. Continued use of our services after changes means you accept the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us through our website or at our support email.